Due to COVID 19 we have had to enforce this policy for your safety and comfort
Please DO NOT book a pod if you do not live in the same household due to local lockdown restrictions and NO REFUNDS or rearranging your stay will be given. Proof of address of both guests on the booking may be requested.
REFUNDS will only be provided if the site are unable to honour your stay.
DO NOT travel for your holiday if you are displaying symptoms of COVID. Please inform the site immediately if you are unable to travel.
Due to the COVID-19 outbreak, customers who can’t arrive due to displaying covid 19 symptoms can amend their dates with the site free of charge for all stays up to, and including, 22/12/2020. 7 days notice will be required.
At check in please use the NHS QR Code displayed
Do NOT travel to site if showing symptoms of COVID
If you display symptoms of COVID during your visit inform a member of staff immediately
Follow social distancing at all times with people outside your own household
Follow government guidance on hand hygiene
Do not enter other accommodation on the site
Please only sit at your accommodation’s allocated picnic table
The TIPI area is closed to guests other than between 9.30am and 10.30am for breakfast unless afternoon tea has been pre order in advance
Before entering the TIPI please sanitise your hands and sit only at your allocated table for the duration of your stay, please do not share tables with other guests or move furniture
Remove sheets, pillow cases, quilt covers and towels and place in the bag provided outside the accommodation. Please leave pillow and mattress protectors in-situ
The accommodation units are deep cleaned with a fog machine and disinfectant between each guest
Throws and cushions are changed after each guest
Our bedding and towels are hired from a professional contract linen providers who have their own COVID-19 cleaning policy
On departure please leave the accommodation in a neat and tidy condition and use the anti-bacterial wipes provided on all hard surfaces. Wipes are provided in each pod.
Please regularly use the hand sanitiser during your stay. One is provided in the pod
Please dispose of all waste in the relevant outside bins at the site entrance DO NOT leave waste in or outside of the accommodation
Please leave the key on the inside of the lock on departure
Unfortunately, visitors to the site are not possible at this time due to COVID-19
Reception will be closed. Please send message if you require assistant or advice to 07901708889
All shared facilities ie. board games, books etc are not available at this time.